Phoenix is an open-source LLM observability and evaluation platform from Arize AI. It supports OpenTelemetry-based tracing across LLM and agent applications, with built-in evaluators, dataset management, and prompt playgrounds. Phoenix can be self-hosted with Docker or run via the Arize-hosted cloud version.
Ragas is an open-source evaluation framework specifically designed for RAG (Retrieval-Augmented Generation) pipelines. It provides metrics for context precision, context recall, faithfulness, and answer relevancy, helping teams measure and improve the quality of their RAG systems. Ragas has become the standard evaluation toolkit for teams building production RAG applications.
Core capabilities each platform advertises.
What each tool does well, and the limitations to keep in mind.
Pros
Cons
Pros
Cons
Choose Phoenix if you wantChoose if you want
Choose Ragas if you wantChoose if you want
Respan lets you trace LLM and agent calls across any model or framework, A/B test prompts on production traffic, and route requests across 1,000+ models through one gateway.
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