Carbon (Perplexity) vs Unstructured
Updated April 29, 2026
Overview
Carbon, acquired by Perplexity in December 2024, provided pre-built data connectors for ingesting unstructured data from 25+ sources into LLM applications. Its managed API was wound down in March 2025, with its technology now integrated into Perplexity's enterprise data connectivity stack. Carbon's connectors supported Google Drive, Notion, Slack, Confluence, and other popular data sources for RAG pipelines.
Unstructured is the leading data-ingestion platform for RAG and AI apps, converting 65+ file formats (PDFs, DOCX, HTML, images, emails) into clean structured outputs ready for LLMs. Free open-source library plus a hosted Serverless API and Enterprise Platform with no-code UI, RBAC, SOC 2/HIPAA/GDPR support.
Key features
Core capabilities each platform advertises.
- Data connectors
- Google Drive
- Notion
- Slack integration
- Ingests 65+ file formats: PDFs, DOCX, PPTX, HTML, images, emails
- Table and form extraction preserving structure
- Chunking strategies optimized for RAG (page, section, semantic)
- API + SDK access with cloud or self-hosted deployment
- Enterprise-grade compliance: SOC 2, HIPAA, GDPR, RBAC
Strengths and tradeoffs
What each tool does well, and the limitations to keep in mind.
Pros
- Pre-built connectors for easy integration with multiple data sources
- AI-optimized data processing with automatic chunking, embedding, and cleaning
- Enterprise-grade security with SOC 2 Type II compliance and end-to-end encryption
- Streamlined RAG development with production-ready infrastructure
- Now backed by Perplexity AI with enhanced enterprise capabilities
Cons
- Company was acquired and original standalone service is winding down
- Pricing information not transparently available
- Limited documentation on migration paths after acquisition
- Uncertain future roadmap as integration with Perplexity progresses
Pros
- Generous free tier — 15,000 pages on Serverless API with no expiration
- Supports 65+ file formats, the broadest in the space
- Enterprise-ready: RBAC, audit, SOC 2, HIPAA, GDPR
- No-code UI option alongside API for non-engineers
- Battle-tested in Fortune 500 production RAG stacks
Cons
- Volume-based pricing climbs quickly at high scale
- Pay-as-you-go to Business upgrade requires sales contact
- May be over-engineered for simple use cases
- Self-hosted setup is more complex than hosted alternatives
What people are saying
The no-code Platform and connector ecosystem allow this product to scale easily in an enterprise environment.
Read full reviewCarbon (Perplexity) or Unstructured — which should you choose?
Choose Carbon (Perplexity) if you wantChoose if you want
Choose Unstructured if you wantChoose if you want
- Enterprise document ingestion pipelines feeding RAG systems
- Financial and legal document processing at scale
- Healthcare record digitization with HIPAA compliance
- Knowledge base + intranet search ingestion
- Fine-tuning dataset preparation from messy corpora
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