Galileo AI vs Traceloop: Observability, Prompts & Evals Comparison
Compare Galileo AI and Traceloop side by side. Both are tools in the Observability, Prompts & Evals category.
The short answer
Choose Galileo AI if generous free tier with 5,000 traces/month including Agent Reliability Platform.
Choose Traceloop if acquired by ServiceNow for $60-80M providing strong financial backing and integration opportunities.
Want to compare Galileo AI and Traceloop on your own traffic?
Respan lets you trace LLM and agent calls across any model or framework, A/B test prompts on production traffic, and route requests across 250+ models through one gateway. Free tier covers 10K traces per month. Setup in 5 minutes, no credit card.
Quick Comparison
| Category | Observability, Prompts & Evals | Observability, Prompts & Evals |
| Pricing | Freemium | open-source |
| Best For | AI teams who need to measure and improve the quality of their LLM outputs | Teams already using Datadog/Splunk wanting LLM observability |
| Website | rungalileo.io | traceloop.com |
| Key Features |
|
|
| Use Cases |
| — |
Pros & Cons: Galileo AI vs Traceloop
- +Generous free tier with 5,000 traces/month including Agent Reliability Platform
- +Recognized as Gartner Cool Vendor demonstrating industry validation
- +Research-backed metrics providing scientific rigor to evaluations
- +Real-time observability with automated drift detection and alerting
- +Established team of 142 employees providing solid support capacity
- −Limited public information about advanced features and capabilities
- −Pro plan pricing jumps from free to $100/month with potential gaps for small teams
- −Less community-driven compared to open-source alternatives like Langfuse
- +Acquired by ServiceNow for $60-80M providing strong financial backing and integration opportunities
- +Built on OpenTelemetry standards with open-source OpenLLMetry SDK
- +Recognized as Gartner Cool Vendor demonstrating industry validation
- +One-line code integration for quick setup and deployment
- +Enterprise-ready with SOC 2, HIPAA compliance and multiple deployment options
- −ServiceNow acquisition may lead to platform changes, pricing adjustments, or strategic shifts
- −Small team of 9 employees may be absorbed into larger ServiceNow organization affecting support
- −Limited transparent pricing information following acquisition
- −Uncertainty around long-term product roadmap under new ownership
When to Choose Galileo AI vs Traceloop
- Monitoring LLM output quality
- Detecting and preventing hallucinations
- Evaluating RAG pipeline accuracy
About Galileo AI
Galileo is an AI observability and evaluation platform designed to provide AI reliability for teams across the entire development lifecycle. The platform offers real-time observability that continuously evaluates systems in production, sending alerts if something goes wrong or if interactions drift from training data. Galileo provides powerful, research-backed metrics and evaluation-powered development workflows to help teams build, scale, monitor, and protect AI applications in real-time. The platform is recognized as a Gartner Cool Vendor and serves as a comprehensive solution for AI teams looking to ensure reliability and performance of their LLM applications. With the Agent Reliability Platform available as part of their free tier, Galileo makes advanced AI observability accessible to teams of all sizes. The platform emphasizes scalability, security, and premium support for enterprise customers while maintaining an approachable entry point through their generous free tier.
About Traceloop
Traceloop is an observability and quality assurance platform designed to help teams ship LLM applications 10x faster by transforming evaluation data into continuous feedback loops. The platform enables developers to monitor, test, and improve large language model applications throughout their lifecycle. Built on OpenTelemetry and shipping with OpenLLMetry (their open-source SDK), Traceloop provides real-time monitoring with just one line of code, giving live visibility into prompts, responses, latency, and more. The platform offers built-in quality evaluations for faithfulness, relevance, and safety that automatically apply to production data, along with custom evaluators that users can define and train on annotated examples. Traceloop features automated quality gates that run evaluations automatically on pull requests and in real-time during app execution, plus LLM drift detection to catch performance degradation before it reaches users. The platform supports 20+ LLM providers including OpenAI, Anthropic, Gemini, Bedrock, and Ollama, and integrates with popular frameworks like LangChain, LlamaIndex, and CrewAI. In March 2026, Traceloop was acquired by ServiceNow for $60-80 million, marking the third Israeli acquisition by ServiceNow in under three months. The platform is SOC 2 and HIPAA compliant with cloud, on-premises, and air-gapped deployment options. Traceloop has been recognized as a Gartner Cool Vendor and serves notable clients including HiBob, Target, Miro, IBM, and Babbel.
What is Observability, Prompts & Evals?
Tools for monitoring LLM applications in production, managing and versioning prompts, and evaluating model outputs. Includes tracing, logging, cost tracking, prompt engineering platforms, automated evaluation frameworks, and human annotation workflows.
Browse all Observability, Prompts & Evalstools →Other Observability, Prompts & Evals Tools
More Observability, Prompts & Evals Comparisons
Run Observability, Prompts & Evals in production with Respan
One platform for routing, observability, tracing, and evals across every LLM provider.