Helicone vs Traceloop (2026)
Overview
Helicone is an open-source LLM observability and proxy platform. By adding a single line of code, developers get request logging, cost tracking, caching, rate limiting, and analytics for their LLM applications. Helicone supports all major LLM providers and offers both proxy and async logging modes. Popular with startups for its generous free tier and simple integration.
The OpenTelemetry standard for AI. Pipes LLM telemetry into Datadog, Splunk, or any OTel backend.
Key features
Core capabilities each platform advertises.
- OpenTelemetry
- OpenLLMetry
- Vendor-neutral
- OTel integration
Strengths and tradeoffs
What each tool does well, and the limitations to keep in mind.
Pros
- Open-source with 5.2K GitHub stars and strong community support
- Minimal latency overhead (under 1ms for self-hosted)
- Flexible deployment options including cloud-hosted, self-hosted, or SDK-only
- Y Combinator-backed with SOC 2 Type II and HIPAA compliance
- No code changes required for AI Gateway features like caching and rate limiting
Cons
- Adds computational cost and one network hop for cloud deployment
- Limited pricing transparency on website
- May require infrastructure expertise for self-hosted setup
Pros
- Acquired by ServiceNow for $60-80M providing strong financial backing and integration opportunities
- Built on OpenTelemetry standards with open-source OpenLLMetry SDK
- Recognized as Gartner Cool Vendor demonstrating industry validation
- One-line code integration for quick setup and deployment
- Enterprise-ready with SOC 2, HIPAA compliance and multiple deployment options
Cons
- ServiceNow acquisition may lead to platform changes, pricing adjustments, or strategic shifts
- Small team of 9 employees may be absorbed into larger ServiceNow organization affecting support
- Limited transparent pricing information following acquisition
- Uncertainty around long-term product roadmap under new ownership
Compare Helicone and Traceloop on your own traffic
Respan lets you trace LLM and agent calls across any model or framework, A/B test prompts on production traffic, and route requests across 1,000+ models through one gateway.
Try Respan free