Portkey vs Traceloop (2026)
Updated March 10, 2026
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Overview
Rating
10.0 / 10
Rating
10.0 / 10
Best For
—
Best For
Teams already using Datadog/Splunk wanting LLM observability
Product Summary
Portkey provides LLM observability alongside its gateway capabilities, offering detailed logging, metrics, and tracing for LLM API calls. Teams can monitor latency, costs, token usage, and error rates across providers, with request-level debugging and analytics dashboards for production AI applications.
Product Summary
The OpenTelemetry standard for AI. Pipes LLM telemetry into Datadog, Splunk, or any OTel backend.
Starting Price
$0Per perpetual
Starting Price
open-source
Free Trial
Yes
Free Trial
No
Free Version
No
Free Version
No
Website
Website
Key features
Core capabilities each platform advertises.
Data not available
- OpenTelemetry
- OpenLLMetry
- Vendor-neutral
- OTel integration
Strengths and tradeoffs
What each tool does well, and the limitations to keep in mind.
Pros
- Enterprise-scale monitoring (10B requests/month)
- Sub-40ms overhead
- Comprehensive analytics and tracing
- Strong security certifications
Cons
- Professional tier expensive (USD 2-5k/mo)
- Open-source has limited features
- Complex for small teams
Pros
- Acquired by ServiceNow for $60-80M providing strong financial backing and integration opportunities
- Built on OpenTelemetry standards with open-source OpenLLMetry SDK
- Recognized as Gartner Cool Vendor demonstrating industry validation
- One-line code integration for quick setup and deployment
- Enterprise-ready with SOC 2, HIPAA compliance and multiple deployment options
Cons
- ServiceNow acquisition may lead to platform changes, pricing adjustments, or strategic shifts
- Small team of 9 employees may be absorbed into larger ServiceNow organization affecting support
- Limited transparent pricing information following acquisition
- Uncertainty around long-term product roadmap under new ownership
Compare Portkey and Traceloop on your own traffic
10KFree traces/mo
1,000+Models
5 minSetup
Respan lets you trace LLM and agent calls across any model or framework, A/B test prompts on production traffic, and route requests across 1,000+ models through one gateway.
Try Respan free